Mereton M
AMERICAN FORK, UT | 2023 GMC Sierra 1500June 30, 2025
I came in for a service and recall on my 6.2 motor. The service was done great as expected and my motor was checked to see if there were any issues at this time. It's good and we were on our way. Thank you!!!
Bryan H
ROCKLEDGE, FL | 2023 GMC YukonJune 27, 2025
Very honest and straight forward with pricing and availability. Easiest purchase I’ve ever made.
Michael W
PAYSON, UT | 2021 GMC 1500 SierraJune 11, 2025
very good experience with service done on truck
Ray G
PROVO, UT | 2013 Buick LaCrosseJune 5, 2025
Excellent and prompt service per appointment.
Kenneth K
PROVO, UT | 2025 GMC Sierra 1500June 2, 2025
Very friendly, very timely and very efficient.
Derek A
LAS VEGAS, NV | 2025 GMC Sierra 3500 HDMay 26, 2025
From initial contact with the Sales Manager via text/email over the weekend, to coordinating delivery of the vehicle since I live out of state, and finally picking up the vehicle was the best car buying experience I have ever had. True professionalism from start to finish. At no point did you feel like you were being taking advantage of or lied to like at other dealerships. 100% will be buying future vehicles from Provo GMC.
Response from Provo GMC Cadillac
May 28, 2025Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
Don P
PROVO, UT | 2025 GMC AcadiaMay 17, 2025
It went well
Response from Provo GMC Cadillac
May 18, 2025Simple and sweet — we’re glad to hear everything went well! We’ll keep doing our part to make every visit feel just as smooth and hassle-free. Here’s to the next one going even better!
Justin R
SPANISH FORK, UT | 2016 Cadillac EscaladeMay 14, 2025
It was not good. We have had to bring our vehicle in every year for the past 3 years for the same problem. We had an extended warranty and it was covered, but what really happened is that Provo GMC never actually fixed the real problem, just putting a band aid on the issue for a temporary fix, so we kept having issues. Now our warranty has expired and now they finally said they needed to look further to find the actual problem and obviously charge us for that. Then, in finding more out about the actual issue that we had for 3 years in a row and was never fixed right, we now had to pay for it out of our pocket additionally, which should have never happened if it was fixed properly and they were honest in the first place. Horrible service. We will never buy an extended warranty again, a vehicle or anything from Provo GMC. We will suggest to everyone we know to avoid doing any thing with them. Honest and integrity is what counts, and Provo GMC does not have either of those. We had to give 1 star, but honestly they deserve a negative 5 stars.
Response from Provo GMC Cadillac
May 15, 2025Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
Tonya T
GILBERT, AZ | 2024 GMC CanyonMay 5, 2025
Alex was great!
Response from Provo GMC Cadillac
May 6, 2025Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
Gordon E
HEBER CITY, UT | 2025 GMC Sierra 3500 HDApril 21, 2025
We were treated so well by everyone that interacted with us. They took care of us and helped us get the truck we've been saving for, for years. Our sales person Kasey is very friendly and professional, and really knows GMC trucks and all the features.
Response from Provo GMC Cadillac
April 22, 2025This means a lot—thank you for such a heartfelt review! We’re so happy Kasey and the team helped you find the perfect truck. We look forward to seeing you again soon!
